Built for residential care programs

The operations platform residential care programs
actually want to use

CareSphere replaces paper MARs, filing cabinets, and compliance chaos with one modern app. Your staff document care. The system enforces accountability. Directors see everything.

Trusted by residential care programs across Massachusetts

Everything your program needs

Stop juggling paper MARs, spreadsheets, and filing cabinets. One platform, every workflow.

+ Document Vault, Emergency Fact Sheets, Maintenance Tickets →

See it in action

Real screenshots from the CareSphere platform

Director Dashboard
Director Dashboard
Readiness scores, compliance gaps, staff accountability
Client Management
Client Management
Demographics, photos, allergies, admit/discharge
Electronic MAR
Electronic MAR
Color-coded daily grid, tap-to-document
My Tasks
My Tasks
Staff see what's due and complete with one click
Prescriptions
Prescriptions
Medication autocomplete, auto-scheduled doses
Incident Reporting
Incident Reporting
Severity tracking, resolution workflow

Built for how you actually work

Your staff are busy caring for residents. CareSphere fits into their workflow, not the other way around.

1

Staff do their work

Two taps to document a med pass. One click for a maintenance ticket. Shift notes that actually get read at handoff.

2

System tracks everything

Auto-generated compliance tasks. Reminders before due dates. Escalation when things slip. Full audit trail.

3

Directors see it all

Readiness scores. Risk by facility. Who's behind. Weekly digests. Survey prep done before you start.

What program leaders are saying

CareSphere is actively used by residential care organizations in Massachusetts.

Before CareSphere, I was spending hours each week chasing down compliance paperwork. Now I can see the status of every facility from one screen. The survey prep used to take a week — now it takes a morning.
Director of Operations
Multi-facility IDD provider, Massachusetts
Pilot program participant
My staff actually use it, and that's the hardest part of any software rollout. The eMAR is genuinely faster than paper. And when there's a medication question, I have a complete record right there.
House Manager
Group home, 8 residents
Pilot program participant
The incident reporting workflow alone is worth it. Severe incidents notify me instantly, and I have a documented timeline before I even pick up the phone. That's huge for DDS reporting.
Program Director
ICF program, Massachusetts
Pilot program participant

Built for healthcare. Secured for trust.

CareSphere was designed from the ground up for residential care compliance requirements.

🔒

HIPAA Compliant

Encryption at rest and in transit. Role-based access controls. Audit logging on every action. Session management with automatic timeout.

📄

BAA Available

We sign Business Associate Agreements with every customer. No exceptions. Your protected health information is handled correctly, legally, and professionally.

🗂️

Complete Audit Trail

Every create, update, and delete is logged with who, what, when, and from where. Surveyors love it. Administrators depend on it.

👥

Six Role Levels

From Owner to Auditor, every user gets exactly the access they need — nothing more. Facility-scoped permissions for multi-site organizations.

☁️

Cloud Hosted & Reliable

Containerized infrastructure with automated backups. TLS everywhere. No PHI in logs or URLs. Your data is safe and always available.

🏢

Multi-Tenancy Isolation

Every organization's data is fully isolated. Your residents' records are never visible to other customers. Strict data boundaries at every layer.

Full Security & Compliance Details
BAA signed with every customer

Simple, transparent pricing

Per facility, not per user. Everyone on your team gets access. No surprise add-ons.

Starter

$1,200/mo per facility

Core documentation for smaller programs

  • Electronic MAR
  • Client Management
  • Incident Reporting
  • Shift Notes
  • Basic Reports & MAR Sheets
  • Up to 20 users
  • Email support
  • BAA included
Get Started

Enterprise

Custom

For large multi-facility organizations

  • Everything in Professional
  • SharePoint Integration
  • IT Support (Boston Managed IT)
  • Custom Integrations
  • On-Premises Option
  • Dedicated Account Manager
  • SLA Guarantee
  • Custom contract terms
Contact Us

All plans include a BAA. Month-to-month. No long-term contracts required.

Frequently asked questions

Questions from program directors, compliance officers, and IT staff.

Is CareSphere HIPAA compliant?

Yes. CareSphere is built for HIPAA compliance — encryption at rest and in transit, full audit logging, role-based access controls, session management, and we sign a BAA with every customer.

How long does setup take?

Most organizations are live within two weeks. We handle onboarding, configure your facilities and staff roles, and walk through the platform with your team before go-live.

Can I import existing data?

Yes. We support data migration from paper records, spreadsheets, and other systems. Our team handles the import process so your team starts with a clean, accurate dataset.

Do you offer training?

Yes, training is included with all plans. You get live onboarding sessions for administrators and staff, plus written documentation and ongoing support access.

What devices does it work on?

Any modern web browser — desktop, laptop, or tablet. CareSphere is optimized for tablet use at the med cart. No app download required.

Is there a mobile app?

CareSphere is a progressive web app (PWA). Staff can add it to their home screen and it works like a native app on any iOS or Android device without going through an app store.

Who owns my data?

You do. Always. CareSphere never sells, shares, or uses your data for any purpose other than delivering the service. You can export your data at any time.

Can I cancel anytime?

Yes. CareSphere is month-to-month with no long-term contracts required. If you need to cancel, we'll provide a full data export so you never lose access to your records.

Ready to see it in action?

Try the full platform with realistic demo data. No signup required.

Launch the Demo Contact Sales